I Can See the Stars Again

by

JC Schildbach, LMHC

The original writing I did on this post was under the title “I Can’t See the Stars at Night” roughly two weeks ago–writing that took a hard turn, and escaped me, putting me off track completely.

But things can shift rather suddenly.

When I got home from work tonight, more than an hour-and-a-half late, I took the dogs for a walk. As I was heading out across the front lawn, I heard what I initially mistook for some sort of chorale. It turned out to be the yipping of my neighbor’s Chihuahua, on the far side of her property, a distance that, on this magical night, transformed the aggravating noise into a brief delusion of angelic harmony.

How are such mistakes made?

I was also stopped by police on the way home for speeding. “Going over 40 in a 35 zone,” said the cop, who was rather quick with the whole process and let me off with a warning…without even calling it a warning.

At any rate, my abandoned piece on not seeing the stars started off as an idea about “self care”—those things we do to avoid burning out at work, or charring the circuits in other facets of our lives—as well as the need to have self-care back-up plans.

One of my main self care strategies…at least during the warmer months, although I will do it throughout the year so long as it’s dry enough…is to sit out on the deck, drink in hand, staring up at the stars. I usually listen to music on my headphones, as much to drown out the noise of passing cars and other neighborly cacophony as to help focus on the experience. Just simply listening to music, while disengaging from everything else is also a big self care piece for me…although much harder without something magnificent upon which to gaze.  Plain darkness, or the light of a few candles can work in a pinch.

I’m not good at plain meditation.

red moon blog

The moon at night through the smoke…bloody enough for you?

This summer, though, the stars in this part of the world have been blocked out more than once by, to steal a line from the Sanford Townsend band, smoke from a distant fire.

These blockages went on for days upon days, reaching into weeks. The only way they lift is with heavy winds, or a bout of rain…neither of which has been in abundance in the stretch since May.

Of course, even if you get a bit of rain, the clouds also block out the stars.

To now steal a line from Bananarama, it’s been a cruel, cruel summer. Despite a fun trip to Southern California, and an abundance of warm, sunny weather here at home, there’s been a perpetual fog hanging around my head. A sense that things had tanked, and were not going to improve. I was fighting to keep away from teeth-grinding, profanity-spitting, head-banging despair.

The unusually hot, dry weather meant I had to fill my rain barrels repeatedly with a garden hose, just to keep the plants on my deck from burning up. I stopped counting how many times, although in the past I can’t recall having to do it more than twice without the rain intervening.

sunflower sun

Stare into the sun…it won’t hurt your eyes…the smoke is protection.

But it wasn’t the weather—the heat and the lack of precipitation—that was at the core of my despair, so much as it was a personal situation…or, hey, let’s call it a work situation.

I got word today that the situation has changed, that my teeth-grinding, profanity-spitting, head-banging despair was unnecessarily dire.

So I’ll revert back to happy head-banging, with my world suddenly, and perhaps ridiculously optimistically, changed.

Changed to the point where being pulled over by the cops barely registered as a thing that happened.

Changed to the point where the yipping of a Chihuahua could be mistaken for a choir.

Changed to the point where I wish you similar good news and good happenings in your life, and I wish for myself that I won’t get too convinced that this news is some kind of actual solution, and that I won’t revel too much in anyone else’s misfortune.

And I look forward to a few more nights this year where I can actually stare up at the stars, music filling my ears (Chihuahua-based or otherwise), and sipping on, say, a mineral water.

Enjoy your last week-and-a-half of summer.

Peace.

New Year’s Resolutions 2017

by

J.C. Schildbach, LMHC

Is there a statute of limitations on when New Year’s resolutions just become resolutions? I’m going to go with two weeks, since that allows me to fit this in.

In years past, the resolutions have been (intended as) a comedic venture, topped off with a dollop of at least one sincere resolution. But 2017 is arriving without a lot of my usual smartass spirit. Personally, things are moving in some pretty positive directions, quelling some of my natural tendency toward smarmy negativity. On a larger scale, things are potentially very scary, with all manner of sleazy, old (mostly white) men trying to bankrupt/kill/crap on everybody and everything that they can…and maybe, in light of recent allegations, also trying to get peed on.

I’ll try to keep it light and all, but…uh…whatever…here are my New Year’s resolutions for 2017…

  1. Use real bookmarks, ffs. Yeah, so this hardly seems like an ambitious goal. But I figure, why not start with something totally doable. See, whenever I start up a new book, I tend to grab the nearest, least necessary (for other purposes) flat item to use as a bookmark. Recently, this has begun bothering me in increasing degrees, as if it is some baseline, pointing out my overall laziness—especially since I actually own numerous bookmarks—from the kind of free things that come from book stores or in the mail, to fancy, laminated, yarn-tassled, and even metal bookmarks, stamped with inspirational quotes and whatnot. If I’m going to continue resisting the encroaching press of digital reading devices in favor of real paper-and— well, ‘board’ doesn’t exactly sound right, as in ‘board books’—but books with paper and covers of various substances, mostly derived from trees and other plants—then I can at least take the time to pull a decent bookmark from my scattered collection to honor the passing of the pages.
  1. Be in the world…at least a little more. One of those aforementioned positive personal changes is that I will be moving back to a schedule where I will be awake at semi-normal hours, and off work at hours when some other people I might want to see might also not be stuck at work. When your schedule is, as mine has been for the last 13+ months, overnight, including weekends, you don’t tend to just drop into parties, or dash out for a hike or a movie or a meal because a friend or two found themselves with some free time. You tend to spend your days off trying to force yourself into wakefulness during enough daytime hours that you can take a stab—or at least a weak swing—at normalcy…normalcy being things like not drinking a beer or three at 8:00 a.m., because that’s when you’re winding down from work…normalcy being things like not having to take a vacation day or two just to see some friends who live in the same flipping town, but don’t live on the same schedule as bats and opossums…normalcy being able to know for sure whether your months-long feeling of fatigue and dread is really something akin to clinical depression, or just the result of your work schedule. Looking forward to knowing that staying up late, or a lack of sleep, is more a lifestyle choice than a career-centered choice.
  1. Be in the world…like, beyond the personal. I realized recently that all my “community involvement” in recent years has slipped down into the realm of cash donations, and the occasional phone call or (usually online) petition. This isn’t a bad thing, necessarily. I sign up for regular online donations with various organizations…at least until the ‘card on file’ has to be replaced due to security breaches, or one of numerous other reasons banks use to perpetually switch out the cards they issue, and I find myself ignoring the emails about my payments not processing. Still, there was a time…like the bulk of my life prior to my later-in-life stint in grad school, where I was engaged with the people around me…all trying to make a difference and shit. I rode along with my mom doing meals-on-wheels when I was in elementary school. In fact, the bulk of my pre-adult “community involvement” was whatever my mom enlisted me to do…and my mom’s level of community service was, and still is, legendary—well, at least among a cluster of Lutherans in suburban Oregon and at least a few other far-flung places. As a parent, I obsessively volunteered at the kid’s school(s)—and occasionally with her sports teams—up until she hit Jr. High–because, for most of that time, I was working out of my home—until that previously mentioned grad school stint hit. Did I mention I’ve never been a particularly high-energy person? Anyway, I want to find some way back into community involvement…charity or not…although my adjusted schedule still might make that a bit tricky…unless I want to donate time in the mornings before I go to work. Maybe I’ll just make sure I reinstate all those security-threatened, lapsed payments to various organizations.
don-bob-gor-hair

–Will the presence of this ^…make this ^ more popular?  …Or should I just stick with this ^?

  1. Go full Bob’s Big Boy with the hair. I feel like I might be cribbing this from past years’ resolutions. I almost always have some kind of hair-based New Year’s resolution, and really, you can only make so many different hair-based resolutions when you’re a guy working an office-casual job. Anyway, if you’ve ever seen the mascot for Bob’s Big Boy restaurant, you know that his thick head of hair involves a part on one side, leading into a wave that culminates in something that—well, looks like an actual wave—like, on the ocean—or maybe like a shark fin and its wake as it cuts through the water. At any rate, I usually blow off getting my hair cut until I’ve got that basic Bob’s Big Boy thing starting up. Once my, as Frieda would say, naturally curly hair (although, really it’s more naturally wavy)—makes it past the 2.5-inch mark, every strand that is able clusters into a group, and fights to look like a surfer’s dream…or surfer’s nightmare…in fibrous protein form. With the Donald moving into the Presidency, sporting that ridiculous, spun-candied-glass, televangelist-inspired, hairdresser’s nightmare on top of his head, I figure my Big Boy wave will come into fashion—or serve as a sign of the impressive power that I wield. In conversation, I may have to start spitting out sentences more incoherent than those that I usually use (no small feat), so that people will realize I have a power haircut a la Tyrannosaurus Rump, and that it’s not just more of my lackadaisical grooming combined with sleep-deprived babbling. Either that, or I’ll just start getting it cut more often, so I don’t have to deal with the waves at all, and will only have to endure M telling me my latest haircut makes me look like a gorilla. But, secretly, I think she likes my gorilla look, so…

Finally…

  1. Write more, write often, write regularly—or alternately—Less wasting time on social media…more clogging up my small corner of social media (as well as writing for reasons beyond social media). When I started the blog, the idea was to do a post a week…I figured that was a fairly modest goal, although coming up with topics, and writing anything that I feel like sharing can be quite the challenge at times. 2016 proved exceptionally rough, since upwards of 70% of all media attention was devoted to some assclown who is apparently about to be the most powerful man in the world, finally matching his beliefs about himself with a cliché people frequently use about the job he is about to take over. Of course, that only left 30% of media attention to be divvied up between things Kardashian, things involving lesser reality-TV stars, and every other thing happening in the world. Whatever the specific ratios, it was difficult finding the motivation to knock out pieces about how people should maybe not use mental-health diagnoses as insults, and perhaps try to make it a bit more difficult for people in the U.S. to shoot each other, when that aforementioned assclown was able to get so much media attention by suggesting that insults are the answer, and violence and vindictiveness are just good ol’ American solutions to political problems. So, yeah–may have to tune a lot of that out, to prevent the reeking verbal diarrhea of short-fingered vulgarians from getting me down, and allowing me to count myself out.

Well, so much for keeping it light. Umm…is it too late to say ‘Happy New Year’?

The Old Normal

by JC Schildbach, LMHC

Just how the hell does anybody on a regular Monday-to-Friday workweek ever get anything done?  I mean, aside from work work?

For the entire month of November, and the first few weeks of December, I was on a Monday-to-Friday, 8-to-5 schedule. This was only the second time in over 20 years that I had been on such a schedule—the previous time being the training period for a new job, just like the most recent episode of “normalcy” was.

I was commuting at the same time as everybody else (read: taking almost three times as long to get to and from work as the trip should actually take). I was having lunch at the same time as everybody else (god help anyone who only has a half-hour at noon to try and get out to procure some nourishment—thankfully, I only had to do this a few times, and had a full hour for lunch).

I was doing my grocery and other shopping when everyone else was—either on my way home after work, or on the weekends—when the stores are at their peak crowdedness.  Navigating a single aisle at the grocery store, waiting for people to make their decisions and get out of the way, or waiting for them just to notice they were blocking the entire aisle by hanging onto a corner of their angled grocery cart while staring at a wall of spaghetti sauce, was trying.  And forget all of those little errands—running to the post office, for example—the extra-long lunch-hour or Saturday morning lines—uggh!

Everything seemed to take much longer than it should have. Everywhere seemed so much more crowded than it needed to be.

I felt crushed by this tyranny of scheduling normalcy, this chronometrically-imposed and enforced bottlenecking. Just how do people do this, day in and day out? How do they ever get anything done beyond the extra-slow commutes, and the added imposition of everybody else doing the same damn thing at the same damn time—or at least trying to?

Aaaaagh!  I feel like a stretched-out, messed-up face pinned down by a floppy clock!

Aaaaagh! I feel like a stretched-out, messed-up face pinned down by a floppy clock!  Or is that a decapitated, vomiting swan, wearing a fake beard pinned down by a floppy clock?

I forced myself through the daily tasks I absolutely had to complete, and blew off the rest for the weekend, and then blew them off again, as if maybe this next week I wouldn’t feel so tired after spending most of my waking hours devoted to work and the process of getting there and back.

Weekends felt short. By the time I felt rested and started in on that to-do list, the to-do list was necessarily pared down a great deal, with Sunday evening and Monday morning hanging over my head–sending me into to-do list despair.

I suddenly understood the asshole-ish behaviors of driving a bit too fast and recklessly to get that parking spot, the feigned ‘oh-I-didn’t-see-you-and-that’s-why-I-let-that-door-swing-shut-in-your-face-rather-than-chancing-you-getting-ahead-of-me-in-that-long-f***ing-line,’ the impossibly tight closing of the gap between one’s own car and the one just ahead to prevent anyone from merging and making the commute take even nine seconds longer. I suddenly understood these behaviors. I did not engage in these behaviors. It seems it would take years of this ‘regular workday’ harshness before one would be pushed to such extremes.  But I was just a tourist here in normal-land. I knew I would be leaving before long. I didn’t have to act that way.

The particulars of the situation helped me appreciate what I had experienced for so long, in terms of scheduling and work. When my kid was little, I was self-employed, working out of the home. All that time, getting her to and from school was a pleasant walk or a short drive—a little break in the work day.  I could attend to tasks at my own pace, except in the few ‘busy seasons’ when all hell broke loose and I had to hunker down for a few weeks or a month, working every waking minute, except for those quick trips to the school and back.

Later on, when I angled toward jobs in the mental health field that required shift work, it was so much easier to work all night, or in the evenings, and take care of all those other daily tasks when very few others were. There were several periods when I was allowed to knock out 40-hour workweeks in three days, leaving the rest of the week free—or for much of that time, free to go to grad school or work a second job. At any rate, I wasn’t tied to the same schedule as the bulk of the rest of the working world.

I’m now back to a bit of the old normal—a work schedule that helps keep me from needing to move about too much in the peak hours of the work-imposed world. I’m thankfully off of graves—not that I hated that—but it takes a toll, especially when you’re trying to spend some normal day hours with family and friends, and working occasionally at a second job that takes place during the day.  I’m back to having a few weekdays and a weekend day off, a schedule of four tens–and with no second job sapping hours from my days off.

I’m trying to get back to where I can spend my days off getting some stuff done—like writing on a sort-of-regular basis, or getting back to those projects around the house that are perpetually sidetracked or shelved. But I’m also having to undo a number of bad habits and weird practices that still linger after years of being up all night most nights, and sleeping during the day. Hell, I started writing the rough draft of this just before 2 a.m. since I fell asleep early and then couldn’t stay asleep through the night.

Still, the adjustment to the new schedule isn’t nearly as rough as the adjustment to the ‘normal’ world of the rest of the day-walkers. I’m settling in to something of the old normal—awake and working during the days—just not always when the rest of you humans are clogging everything up.

While I enjoyed the training I was doing, it wasn’t really all that fun visiting your overcrowded, poorly scheduled world, and I definitely wouldn’t want to live there.

Dropping Keys, Dropping Letters

by Jonathan C. Schildbach, LMHC, waning ASOTP, reforming soul-eater

An eighth-season episode of The X-Files was built around a “soul-eater”—a person who could draw the disease out from others into his own body, eventually vomiting it out. The concept of the soul eater is based in various forms of folklore involving a range of ideas about curses and cures, and the ability of some to take away those things that most harm or most sustain a person. Unfortunately for this particular soul eater, the demands of those who knew of his powers began to overwhelm his ability to process and expel the disease. He existed in a perpetual state of deformity and misery.

I like the soul eater as a metaphor for the work done by many people in “the healing professions.” In this field, many of us work at building a skill set that allows us to help extract the mental and spiritual toxins in others. Ideally, those receiving help will find a way to vomit out the toxins themselves. Yet, such toxins are in no short supply, and many who are most in need of help thrive on a constant diet of disease coupled with a willingness to let others take on the burdens of that disease. It becomes far too easy for helpers to end up like the suffocating soul eater, awash in the illness of others.

In the professional parlance, we call all that business of being overwhelmed by the problems of others “secondary trauma.” There’s a tendency to assume that, as trained professionals, we are able to recognize and address our own forms of distress. But, like many people in positions of suffering, particularly those who are considered high-functioning, it is entirely too easy to soldier on without addressing our own needs. We know how to address all this, and yet we often don’t, or we often address it in an unhealthy fashion, assuming it will pass in time. We take on more than we can handle, and think nothing of it. Whatever doesn’t kill me makes me more convinced I’m strong enough to take it.

Hey--eat any good diseases lately?

Hey–eat any good diseases lately?  The X-Files’ soul eater.

I bring this all up by way of saying that I’m in the midst of a career shift—not out of the helping professions, but into some different channels in the same field.

In particular, last night I dropped off the keys to the office where I’ve been serving as an ASOTP for the last year-and-a-half, at least temporarily distancing myself from a particular portion of the field that I have been involved with for over seven-and-a-half years—the treatment of sex offenders.

The change was forced by way of making a shift in my full-time employment in crisis services. As I write this, I am deliberately allowing myself only some small bit of awareness of the insanity of my professional life over the past several years. Yes, I have been working full time in crisis services, while also working anywhere from zero to ten hours per week with sex offenders. Such arrangements are not unusual in the helping professions—where we are pushed to learn our craft in rigorous, unpaid positions, while also attending school and working a paid job just to stay afloat. The habits of overextension established while in graduate school can extend out into professional life, and feel totally normal, even as we are pushed toward deformity and misery.

Currently in a break from a years-long pattern of toxic soul-eating, and ready engagement with secondary trauma, I realize I’ve become numb to plenty of very bizarre things. Running plethysmography assessments, I can sit through audio scenarios of sexually violent behaviors, paying them as little attention as if they were overplayed Top 40 hits from yesteryear piped over a grocery store or dentist office sound system. I’ve become entirely too comfortable asking people about their masturbation habits, and pressing them when I think they’re lying (only in the course of assessments, of course—well, mostly). Fortunately, I haven’t become so numb that I’ve lost all awareness of the twists and turns of my mind, although I frequently find myself stumbling in otherwise polite conversations when frighteningly dark and vulgar jokes spring to mind—an entirely appropriate coping mechanism in certain circumstances and with particular people—but definitely nothing you want to spring on friends of friends who don’t even have the most limited of contexts for understanding where such thoughts could come from.

And all of that was on top of 40-plus hours per week of run-of-the-mill crisis intervention, suicide prevention, utilization management…

So, if I want to mix in some metaphors, I can say I’m now a ronin—a samurai without a master—an ASOTP without a CSOTP—which, really just makes me a guy with an expensive piece of paper that says I’m an ASOTP until next September, but which conveys no real ability to treat any offenders unless and until I take on another master/CSOTP. Weighing the massive number of hours I still have to accrue across assessment, face-to-face treatment, and supervision, in order to get the full credential myself, I think this may be it for my involvement in offender-land.

I’ve dropped off the keys; and, with no further action, the letters, too, will drop—as will the level of…expulsion required of me on a regular basis. Sure, I’ll still do what I can to draw out various forms of mental/spiritual disease when that is required of m—but hopefully now in more manageable, fun-sized portions.

 

 

Happy Birthday to Me II: Contemplate This on the Cake of Woe

by J.C. Schildbach, MA, LMHC, ASOTP, Fashion Icon

(for part one, click here https://respecttheblankie.com/2013/09/20/happy-birthday-to-me/ )

Check out this picture:

It's 1971--do you know where your emotions are?

It’s 1971–do you know where your emotions are?

Pretty amazing, right?

No, no, I don’t mean the fetching haircut accentuating the perfect, potato-esqe shape of my head. That haircut was a dad special a la 1971—the hairdo all of my brothers and I had by dad’s decree. I’m thinking a “1” setting on the clipper.   Quick and easy, nice and tidy.

And, no, I’m not talking about the fashion, although I am pretty damn suave in that dual-layer, v-neck with mock-turtleneck, combo. Or, more accurately, I guess that would be a mock-mock-turtleneck, given that it’s not even a real mock turtleneck, but just the neck and a little bit of the chest of a mock-turtleneck sewn into a shirt. The dead giveaway is that the striped part of the outfit is short-sleeved, and who ever heard of a short-sleeved mock-turtleneck? Right? The dove-gray slacks perfectly compliment the olive stripes sandwiched between the ocean blue stripes that match the mock-mock-turtleneck.*  Still, I’m thinking that this getup would definitely make it into a top ten list of my all-time most fashionable outfits, such is the limited ability I have to dress myself.

No, I’m not even talking about the gift, proudly displayed—that Fisher Price Little People airplane—the red winged version. Pure brilliance of design, down to the weird, yellow plastic string tied to the front so it could be pulled along the ground, the pilot, head flipping back and forth, ever vigilant. Of course, the pilot eventually wanted to break free from the tarmac, and I obliged. The plane today (still in a closet of my mother’s home, or perhaps in a box in the “workshop” of my house) is missing the door, and a chunk of one of it’s horizontal stabilizers, courtesy of a few attempts over the years to see if I could get the thing to fly properly. Perhaps such confusion over aerodynamics is tied to why I became a therapist, and my older brothers went into the “hard sciences.”

Anyway, any other guesses as to why the photo is so amazing? The cake? Well, I did reference it in the title of this piece, I suppose. And it is pretty impressive—home-baked, double-layer, chocolate frosting on devil’s food, set atop a shimmering, crystal cake stand, the candles, playfully askew. But, that’s not it, either.

Are you ready for it? The big reveal?

What’s so amazing about this picture is that it was taken, by my mother, one week after my father’s rather unexpected death. That the picture is so normal, that it fits in so perfectly with the small parade of yearly birthday pictures of all of my siblings and me (all featuring the birthday kid, with a cake and a gift, either posed alone or with that year’s cadre of siblings) is what is amazing to me.

My mother managed, seven days after what I assume was the absolute pinnacle of the sadness and distress in her entire life, with that sorrow still hanging heavily over her and the entire family, to make a cake, wrap a gift, and provide me and our family with some small bit of normalcy. I can imagine my mother just realizing that it was her duty to do so, that she signed up to have kids, and, well, that’s what you do when you have kids…you soldier on and keep things as stable as possible even if everything just collapsed right out from under you.

I have always wondered (and I suppose it wouldn’t take all that much to ask, but since mom will be reading this, I’m sure I’ll get an answer of some kind) if that plane was purchased before or after my father’s death…since it wasn’t until after my father’s death that what would be my first plane ride—out of Nebraska, and on to Oregon—would even be a thought. Was it a gift meant to help prepare me for that trip, or was it merely a coincidence? Was I fascinated with planes at the time? Was it just kind of a cool thing my parents thought I would like? Or was I manipulated by television commercials telling me I wanted that plane?

As a bit of an aside, here’s a Fisher Price commercial from 1972, including the plane, and narration by Dick Cavett. The gentle pitch to parents (although the images would definitely grab the attention of children) is rather quaint now, compared to todays ads telling kids that they MUST HAVE THESE TOYS NOW!!

At any rate, one thing I never noticed in this photo until I scanned it and really looked at it earlier this morning—is that the door behind me opens onto my parents’ bedroom—or what had recently become only my mother’s bedroom.   I can clearly see the same bed that my mother still sleeps in through that open door just behind me.

Not long ago, I told my mother that one of my earliest memories was of going into her bedroom (I believe after being told to leave her alone) and finding her lying on her perfectly-made bed, crying. I asked her why she was crying. I don’t recall that she said anything, only reached out to me and put her hand on my arm, which I had rested on top of the bed. Soon thereafter, somebody—a brother? Some other relative? A family friend?—stepped in and ushered me out of the room, closing the door behind us.

In my mind, the setting for this memory always defaults to our house in Oregon, because that is the only house my family lived in that I consciously remember. But seeing that, in this photo, the bed is covered in a white bedspread, just as it always was in our house in Oregon, it is easy to imagine that same scene playing out here, in the Nebraska house, although to ‘block out’ the scene would require flipping certain elements in different directions. I can definitely imagine that the dining room furniture in the photo here would have provided me with some measure of blockage between me and whoever (may have) told me to leave my mother alone, just as the short distance between our dining room and my mother’s bedroom in the Oregon house would have given me that tiny bit of time to do the same. Nebraska in September (probably more likely) or Oregon in November, it makes sense to me either way.

Getting back to the specific elements of the photo, certainly, other mothers have done the same as my mother did, in similar circumstances, just as other mother’s have fallen apart. Certainly, plenty of fathers have also had similar experiences following the loss of a spouse, and the effort to carry on and keep things stable for their children (or of falling apart). But it’s my birthday, and if I want to tell my mom she did an amazing thing—then I get to do that.

So, happy birthday to me, and thanks, mom!

 

*Color matches approximated using Ingrid Sundberg’s “Color Thesaurus” which can be found here: http://www.boredpanda.com/color-thesaurus-char-ingrid-sundberg/ .  If you have suggestions for better labels of the colors in the photo, feel free to submit them in the comments section below.

You Are Here

By J.C. Schildbach, MA, LMHC, ASOTP, Carbon-based being

If any of you pay all that much attention to this blog, then you may have noticed it’s been a little quiet over the last few weeks.

When I look at it objectively, the inactivity here makes plenty of sense. I caught a nasty summer cold at the same time I had a lot of extra work at my second job, along with the usual work at my full-time job, which has been predictably plagued by the summer vacations and seasonal staffing changes, leading to workload strains.

I was also trying to finish some of those summer projects—particularly the pressure-washing and re-coating of the deck. Even in summer, trying to get the weather to cooperate with my days off can be a challenge, not to mention my complete inability to accurately predict how long any project will take me. I’m working on a formula that is something like AT = h x 4 + 36d, where AT = actual time, h = the total number of hours I predict something is going to take, and d = days.

Whatever the equation or excuses, it’s not like I haven’t had plenty to write about. Hell, I’ve even cranked out a thousand-plus words on each of a few posts—a follow-up piece to one I wrote about a conversation I had with my niece; and one on Will Hayden of “Sons of Guns” getting arrested for allegedly raping his daughter repeatedly over the course of two+ years. (Just now, it occurred to me that the way to make those two posts work might be to combine them and dump at least half of what I wrote). When I couldn’t make these newer efforts work out, I tried re-tooling some things I had written earlier that I never liked enough to post. But all of it was turning into disjointed, bland, repetitive…stuff…stuff that I couldn’t quite untangle and reweave to the level I wanted. Trying to make any of it work at all started to feel too much like drudgery and burdensome obligation.

There were other things going on as well—upsetting situations with friends that, although, or perhaps because, I couldn’t do anything about them, were very draining. On top of that I was jumping through hoops to try to get adjustments made to the particulars of a contract, after spending over a month jumping through hoops to get to the point where any contract had been established at all. Expressing an intention to walk away rather than trying to fix anything more turned out to be just the thing to motivate a real resolution. Now why hadn’t I thought of that sooner?

A number of valued co-workers have also been moving on to what I hope are greener pastures for them, pastures that I hope will not become so lush and large that they put us out of contact. Among those who are moving on is a talented, funny, and inspirational artist.  Another who has made the big career shift is an ever-observant thinker who, with a few counselor-ly questions and observations—including pointing out the need to ‘mourn’ or otherwise acknowledge the little losses, such as co-workers moving on—has repeatedly helped me recognize whether I’m actually charting a course, or merely bobbing about in the tides.

Straddling the line of done and undone, looking for the passage to motivation.

Straddling the line of done and undone, looking for the passage to motivation.

I could turn this into a more deliberate post about self-care and minding one’s moods—about paying attention to those signs of situational depression—like pushing too hard and not having enough fun when trying to write one’s blog pieces. But really, getting this out was just about writing something that wasn’t a big struggle to be clever or original or even relevant. It was about scanning the map for that red dot or arrow that says, “You Are Here” so that maybe I could make my way to an exit and head back home.

In truth, none of the points I mentioned above are completely resolved. But at least I decided to go find that big, light-up plexiglass mall-map rather than wandering about looking at things I don’t want or need.  And now that I have some idea of where I’m at, it might be a little easier to get back to where I parked my car…after I hit a restroom.

 

 

 

Not Oriented to Day/Date

by Jonathan C. Schildbach, MA, LMHC, ASOTP

In any good vacation, there comes a point where the day and date are completely lost to one’s immediate recall.

I’m not talking about the “I keep thinking it’s Thursday, but it’s only Wednesday,” kind of thing that happens anytime there’s a holiday or some other minor shift in one’s schedule…or that just happens from time to time for no apparent reason. I’m talking about hitting that point where you make the definitive claim, “It is Thursday,” when it is only Wednesday.

On my latest vacation, this happened Saturday night, or, rather, Sunday morning, when, with the wind outside too severe to build a fire and sit out under the stars, I had flopped out in the living room of the rental beach house with my (adult) niece and nephew, to knock back a few, b.s., and flip channels as we half-watched TV. I suggested they could tune in “Saturday Night Live,” then quickly retracted my suggestion, believing I was righting myself by saying it was only Friday night.

My nephew said drily, “Uh, no…it’s Saturday.”

“It’s actually Sunday,” my niece further corrected. Sure enough, we were all of two minutes into Sunday…assuming it really was Sunday.

Since my niece, in charge of the remote at the time, did nothing to confirm that it really was Saturday (like switching the channel to NBC so I could see that a “Saturday Night Live” rerun was really on), and the on-screen programming guide—still up in the realm of NatGeo’s “Drugs, Inc.”—showed the time, but not the day or date, I had to puzzle through the events of the day, and previous days, to try to gain some kind of bearing.

That most patriotic of birds, a seagull, drifts above an American flag, bent in the wind, signaling that all is well…whatever day it is.

That most patriotic of birds, a seagull, drifts above an American flag, bent in the wind, signaling that all is well…whatever day it is.

It should have been obvious enough, as some cousins had stopped by the beach house earlier in the day, and I was well aware that they were expected on Saturday. But that little item escaped my scan of the day’s happenings. Instead, my mind floundered through things like what I had eaten earlier in the day, and what, if anything, occurred while I was out beach-walking. Finding nothing specific enough to give me the proper cues to place myself along a timeline, I counted from the days I left home—leaving me with the conclusion that it absolutely could not have been Friday night/Saturday morning.

Such occurrences give me pause when thinking that people are routinely asked what day/date it is during mental health assessments, say, at a hospital ER or an agency intake appointment, since I realize how easy it is to be thrown off once one is not tied to a schedule. (I get that asking the question is useful for a number of things, like head injuries and anything else likely to disengage somebody from reality and/or memory). But still, a few days of being away from all the appointments, shifts, and events that I am normally tracking, away from the pressure to be anywhere in particular at any time in particular, and I start to lose my grip on just what day it is.  And that can be a very healthy thing.

For the purposes of measuring the usefulness of the question about the day/date, just imagine a person on disability with few regularly scheduled places to be…or someone in assisted living who has other people attending to the details of his schedule…perhaps somebody who has been retired or unemployed for an extended period of time…an individual who has made a serious attempt to kill herself by overdose, still in a haze of medication or illicit street drugs.

Okay, that got a little dark. But there are plenty of reasons someone could become distanced from knowing the day and/or date.

If it weren’t something of a lifelong trait, I might say that my knowledge of such assessment questions informs my tendency, once I get to the point of losing my sense of time, to tilt back into the land of the worried, and start to obsess over how many days of vacation are left, and what still has to be accomplished or avoided between now and the end of the getaway. I soon find myself mentally checking the date in my head several times a day. I pester myself out of living in the now, of enjoying the blissful forgetfulness that can, and really should, tag along on vacation when you’re not required to remember much of anything except maybe how to get back to a rental in a town you’re not familiar with—which I suppose would come under ‘orientation to place and situation.’

Such worrying and failures to maintain forgetfulness are, of course, detrimental to properly sinking into a vacation—to fully resting and restoring oneself. It’s not like the others with you on vacation, or the property owners, are going to let you forget, when the time comes, that you have to leave. Of course, I suppose there’s always the possibility that you own the place where you’re vacationing, you have nowhere else to be, and you have the option of staying as long as you want. I am not yet burdened with such problems involving the absence of obligation or other relevant forms of boundlessness…perhaps one day.

Maybe it’s good to lose that day/date orientation from time to time. Such orientation necessarily serves us when we have to be somewhere or doing something at a specific time—which seems to be an increasing portion of our lives in all of our overbooked-, overscheduled-, overworked-edness, where we are constantly prodded into mild anxiety at the need to know what’s coming next.

But goal-oriented vacations are no vacations at all…at least not for me. Some people like to have vacation plans—places to be, things to see. I most enjoy vacations that involve finding a comfortable place with a nice view, then settling in for plenty of good eats, good drinks, good company, good reading…and whatever else comes about as I occasionally wander from that temporary home base.

With the array of wonderful family and friends who join us, or invite us along on vacations (as in this case), our meals, excursions, and any other interactions become occasions for a great deal of laughter.

And I laughed a lot on this most recent vacation…including the small bit of laughter when, as we pulled away from a roadside coffee drive-through on our way home, my wife asked if it was Monday or Tuesday, then ticked off a quick inventory of items trying to orient herself to the appropriate day and date.

From Seed to Cocktail–In Memoriam

I had just been talking with a co-worker about growing tomatoes, and how I was late planting the tomato seeds I’d gotten at a friend’s funeral back in October, when I found out that that friend’s wife, Jodi, had died.

As usual, I’m struggling with the appropriate response…both virtually and in the real world. I’ve been on her Facebook wall repeatedly, tapping out letters and words that I then delete, feeling confused about just what is the appropriate response in the time immediately following the death of a friend.

After all, Facebook is where you wish “Happy Birthday” to people you rarely, if ever, see face-to-face, right? I’m not saying there’s anything wrong with that. I’m not saying that there’s anything wrong with posting an RIP message on somebody’s Facebook wall.   But to honor the person in this case, there’s a need for something other than drive-by (surf-by?) condolences. And, no, I’m not considering this piece to be the adequate response.

The message I kept reworking essentially came down to this…

Jodi had been battling that vicious monster since before I met her, over 12 years ago. She fought with such grace and tenacity that I was sure she would outlive us all. And if the kindness one unleashes in the world, and the reverberations of that kindness, count in the tally of one’s years, then I’m sure she will.

In case there’s any question, the above isn’t one of those bullshit eulogies, like when Richard Nixon died, and suddenly everybody remembered what a great guy he was, despite the mountains of evidence to the contrary.  Everybody who met Jodi loved Jodi.  And I’m pretty sure that would have held, even if she had been tied to some ridiculous scandal that led to a widespread loss of faith in American democracy.

Jodi was just one of those people who was funny, warm, and fun to be around. She could slap you with a sarcastic comment that made you instantly feel like a part of her family. She seemed to have a bottomless well of good will and giving. She was the kind of person who lived her life, with cancer, better than most of us live our lives in good health.

A friend of mine from college, Jared, had a semi-serious theory that when a person dies, that person’s soul explodes into a whole bunch of little pieces, which blast out into the world, and attach themselves to the souls of all the people who ever loved that person, becoming a part of all of those people. Jared’s evidence for this was that, when his grandfather died, he was suddenly taken with the urge to go out fishing—something that he had never done, but his grandfather had done religiously. Jared described a beautiful, solitary day out on a lake, where all the love he had felt for his grandfather resolved itself into a sense of peace in regard to his grandfather’s passing, and the meaning of his grandfather’s life, and the lives of us all.

Now, I can’t say that I subscribe to Jared’s theory of exploded souls.   But a weirdly similar sense of “exploded soul attachment” hit me shortly after I received the news of Jodi’s passing. Of course, I was knocked off balance. I wondered if I should leave for the rest of the shift, out of concern that I might be overwhelmed with the demands of assisting people through crisis situations. I gave my co-workers a heads up, essentially enlisting their help in ensuring I didn’t make a mess of things.

But instead of the feared distraction and destruction, I felt imbued with a sense of caring and connection with the clients, which is often difficult to engage. That is, as something of a survival technique for the job, it’s necessary to avoid getting caught up in the drama and emotion of the lives of clients, while also being able to convey a sense of empathy. It’s a difficult balancing act to keep an appropriate sense of distance, without disengaging. But all I felt was calm, a sense of presence with the clients that can be difficult to maintain while also staying on top of the other elements of the job.

Supposing for a minute that the theory of exploding souls is true, my piece of Jodi’s soul manifested itself in the feelings of calmness I experienced—an ability to connect and remain in the moment. Even my exchanges with clients I have spoken to hundreds of times were a bit more ‘in the now.’

I’m going to try to hang onto that little piece of her soul.

And for now, I’m going to get those tomato seeds in their pots, and think on how glad I am to have had the opportunity to craft and share a few lakeside, breakfast Bloody Marys with Jodi.

bloody mary

 

Why Asking “Are You Off Your Meds?” Isn’t Funny

If somebody were to quit using their insulin, or stop taking their heart medication, would a company use that situation as a humorous way to try and sell soft drinks, power tools, or airline tickets?

In recent months, I’ve repeatedly heard a radio commercial involving a married couple discussing a particular service, which is supposed to be so great, at such an unbelievable price, that on hearing about it, the wife asks the husband, “Are you off your meds?”

Sadly, “off your (his/her/my/their) meds” is one of those expressions that is used so casually and so often that it is treated as a perfectly acceptable phrase to describe someone who is viewed as irrational, or who is behaving in any way that is deemed unacceptable by the person using the expression.  If the saying weren’t so accepted, it wouldn’t be used as a joke in a radio ad, in a way that the advertisers assume will cause no offense to anyone, and will actually draw people to the company that paid for the ad.

At base, when people use the phrase “off your meds” to take a dig at someone, they are indicating that they believe the target of that phrase is delusional, or foolish in some way that is indicative of mental illness.  Stripping that phrase down to its core, using “off your meds” as a joke is essentially saying that mental illness is something to be laughed at, and people who use medications to manage mental illness are appropriate targets of ridicule.  In such a context, the symptoms of mental illness that might lead to a diagnosis or to a prescription for psychiatric medications are symptoms that make a person entertaining, or perhaps annoying, in such a way that it is perfectly acceptable to mock them.

Hey, you know what would be really funny?  Debilitating psychiatric symptoms!!

Hey, you know what would be really funny? Debilitating psychiatric symptoms!!

For people working in the mental health field, and for a number of connected disciplines, such as medical practice or law enforcement, it is common to end up in situations where questions about a person’s psychiatric medications must be asked: “Are you prescribed any medications?,”  “Have you been taking your medications?,”  “Is your prescriber aware?,” and so on.  Such questions are not jokes to be taken lightly, but queries to get a read on potentially serious problems.

Mental illness that is being treated with medication is much like any physical condition being treated with medication, in that it is ideally guided by a skilled practitioner with a well-informed client, and with the client’s best interests in mind.  If medication is not being used properly, as directed by the prescriber, it becomes nearly impossible to know if medication is effective for a client, or if adjustments need to be made, or if new strategies altogether need to be employed.

So, what exactly does it mean to be “off one’s meds”?  The answer to that question depends on the nature of a particular mental illness, the severity of the illness, and a huge variety of factors in the life of the person taking the medications, much the same as it is for any physical illness being treated with medications.  Some mental illnesses may require use of medications over extended periods—years, or even decades—just to ensure a client’s ability to engage in daily functions.  Other mental illnesses may be subject to cycles where medications can be used over much shorter periods, when symptoms intensify, rather than as a long-term, critical part of everyday routines.

For some, being “off their meds” is the difference between stabilization and falling into debilitating psychiatric symptoms which are likely to lead to an inability to manage even simple tasks.  Intentional, or unintentional self-harm leading to hospitalization may be consequences of people being “off their meds.”  For people falling into this most severe category, maintaining a medication regimen without both professional and personal supports can be extremely difficult.

People with chronic, severe mental illness are also most likely to repeatedly go off their medications without warning, and without informing their friends, families, or professional supports of their decisions.  They are likely to do this with the thought that they are capable of handling their symptoms regardless of signs to the contrary.  Many who fall into the category of chronically mentally ill are also at risk of pursuing self-medication via alcohol, street drugs, or by tampering with the dosages of prescribed medications.

For people who need medications to manage psychotic symptoms, going “off their meds” can make a return to those medications extremely difficult.  Imagine, for example, trying to convince a client suffering from paranoid delusions that they need to take medications when that client views everyone urging the use of such medications as conspirators in a plot to poison and/or control that client.  In such cases, the unfortunate outcome may be that mental health conditions need to deteriorate to the point where the clients can be involuntarily hospitalized before they can get the help they need.

At the same time, for a number of people struggling with mental illness, being “off their meds” is a perfectly reasonable goal, one which they may achieve after a brief period of using medications, or one which they may find they need to pursue multiple times throughout their lives.  Such people may reach a point where they feel they have learned enough coping skills and health strategies to ease off their medications, as they try to maintain a healthy balance of the various elements in their lives, with the support of family, friends, and professionals.  Such attempts to live medication-free can lead to careful, deliberate lifestyle choices that allow for long-term, medication-free, satisfying relationships and careers.  But such attempts can also lead to disappointments, for example, when stressors become overwhelming, and people find that they need the support of medications to achieve periods of stabilization when things are at their worst.

For the purposes of full disclosure, I will say that I feel that the use of psychiatric medications without the support of counseling is almost always a mistake.  Medications without other professional mental health supports can keep clients from “checking in,” both with themselves, and with professionals who can help clients establish and/or strengthen coping skills.  Since it is becoming less and less common for prescribers to have the time for more than brief check-ins with clients, having mental health supports beyond just medication is crucial.

Let me also say that I know that people who call attention to such language issues are frequently accused of lacking a sense of humor, or of being overly sensitive.  Those who make such accusations are also quite fond of demeaning people for taking offense at something that is “just a joke.”  And, no doubt, there are also those people who fall into the potentially-offended group (people on psychiatric medications) who will say that phrases like “off your meds” do not offend them, because they have a sense of humor.

To such people, I say, go ahead and say what you want to say.  I can’t stop you, and I agree it is your right to do so.  But just know that you have a choice to say, or to not say, things that are potentially offensive.  If you feel that it is more important to make jokes about people being “off their meds” than it is to maybe find a different way of expressing yourself, then just don’t demand that others not get offended by your words.  You don’t have any more a right to expect a particular reaction to your words (especially after the potential offense has been pointed out) than anybody has a right to tell you that you can’t say something.

In the United States, we have a convoluted relationship with psychiatric medications, counseling, and mental illness in general.  We rail against people wanting to take pills to solve their problems, then turn around and rail against people who don’t take medications they need.  We say people need counseling to work out their issues, but then condemn counseling as something for people who are too weak to manage their own problems.  And we simultaneously blame untreated mental illness for heinous events, while laughing at people with untreated mental illness.

So how about if we agree that psychiatric medications, when used appropriately, can have a great many benefits, rather than shaming people who use them?  How about if we agree that counseling, entered into in good faith between practitioners and clients, is something that can be of great help?  And how about if we agree that you don’t get to blame untreated mental illness for gun violence (which is a ridiculous argument) and then turn around and laugh about how funny untreated mental illness is (which is an asinine thing to do)?

 

 

 

 

The Danger of Desensitization: Child Pornography Users and Other Empathy-Sapping Traps

In Grad School, I did my practicum work with an agency that specialized in the assessment and treatment of sex offenders, an agency I went on to work for as a contractor.  As part of the practicum process, along with the work students did at agencies, we also had class meetings that were structured more-or-less like a consult group, where a small number of students could discuss cases under the supervision of an instructor.  At one of these meetings, while discussing an occurrence that had thrown me off balance in the previous week, I said something along the lines of, “I was looking through the client’s file and thinking, ‘oh, child porn offender, no big deal’…”

As I continued on, I noticed several in my cohort registering mildly horrified looks on their faces.  It was as if I’d just casually told everyone present that I barbecued live kittens because I was fascinated by how the dome of my Weber impacted the tonal quality of the pained mewls of the kitties as they were burned alive.

Thankfully, the instructor did what she could to rescue me by noting that in certain areas of practice people become desensitized to the peculiarities of those fields.

Such distancing and desensitization was exactly what I was trying to highlight.  I had, in a fairly short period of time, gotten to a stage where a person who was arrested for possessing child pornography seemed much less insidious to me than somebody who—as we refer to it in the biz—had “hands-on” victims.  This was not my attempt to minimize the seriousness of child pornography, but my admission that I had begun compartmentalizing things in a way that was making it easier for me to cope—but in a way that potentially compromised my effectiveness in dealing with clients.

The point I had been moving toward when the barbecued kittens got in the way is that the charging papers for this particular client contained descriptions of the child pornography that had been recovered from the client’s computer.  For me, reading through those descriptions was a kind of reboot to the disturbing reality of just what “child pornography” or “depictions of minors engaged in sexually explicit conduct” entailed.  I will spare you good readers the details, but we aren’t talking about photos of little kids splashing around in the tub.  I will also say that, because the files had already been cataloged by the FBI in previous cases, the descriptions were pretty minimal, but distressing nonetheless.

As a (greatly simplified) note of explanation, the FBI tracks child pornography cases, and labels the “sets” of photos and/or videos that are uncovered in those cases—often with some readily distinguishable feature of the sets—so they can be easily identified each time somebody is found in possession of such files.  The bulk of child pornography that is exchanged involves files that have been floating around for some time.  In each case, efforts are made to track down everyone involved in sharing the files.  However, when new sets (files not previously cataloged) turn up, there is an intensified response to identify and shut down the source, as well as to find the victims and secure help for them.

As another note of explanation, the documentation on clients with hands-on victims routinely contains detailed information from the investigation, often including transcripts of interviews with the victims.  Generally speaking, case information from child pornography charges describe things such as from where the files were recovered (computer hard drive, storage disks, flash drives, etc.), the type of files (images versus video), and the number of items recovered.  Obviously, reading through a child’s account of being groomed and molested carries a much heavier impact than a brief mention of how many image files were found on a client’s memory stick.  Hence, my more startled reaction to reading the descriptions of the child pornography files on this particular occasion.

On some level, making a distinction between child pornography possession cases and hands-on victim cases speaks to a more generalized idea of how people interact online or with media, compared to how people interact with each other face-to-face.  That is, it is much easier to distance oneself from the feelings of people one only knows from images or Internet exchanges than it is to distance oneself from the pain of an actual person one knows.  From the perspective of a treatment provider, accepting such divisions becomes an easy way to compartmentalize, but also speaks to a number of lies—the lie of an offense of lesser seriousness for the offender, and by extension, the lie of lesser pain for those exploited.

A big part of the work done with offenders who have accessed child pornography, but have no hands-on victims, is breaking down their defense mechanisms that allow them to view child pornography as a “victimless” crime—the offender’s sense that they are not victimizing anybody because they didn’t create the porn or do anything directly to harm the children in it.  In some ways, working to establish a sense of empathy can be more challenging with users of child porn than with those who have hands-on victims, simply because it can be easier to get an offender to understand how they have harmed somebody they actually know, than it can be to get an offender to understand how they have harmed somebody in a picture or a video.  This is especially true since an offender is  unlikely to have any idea what has happened to a child in a series of pornographic photos in the time since those photos were taken, and much more likely for a hands-on offender to have some knowledge of the turmoil created in the life of a victim in the time since the offense(s) took place.

Still, child pornography ties sexual gratification to children, reinforces deviant arousal with the power of images, and provides a false sense to users of child pornography that they are not complicit in the harm that it does.  It also potentially creates the illusion for users that they are in control of what they are doing, and are capable of keeping that deviant gratification from making the leap out of their virtual worlds and into their real lives and the lives of potential victims.  And, of course, it’s illegal as @$#*%, and with good reason…great reason…unassailable reason.

The issue of child pornography is one that I have to address with clients on a regular basis.  But it is also one that I am seeing as a more frequent element in the ‘histories’ of the offenders I encounter—particularly for those in their twenties and younger.  On the one hand, I understand the possibility of increased use of child porn as a consequence of Internet access and the ability to find child pornography by chasing down links on a computer, as opposed to having to go through several steps to connect to purveyors via phone, through the mail, or in face-to-face meetings.  But on the other hand, I find the possibility of increased use to be somewhat shocking in the sense that I assume people realize just how much trouble they can get into for possessing it.  Also, it takes some effort to get to it.  It’s not the kind of thing that turns up in sidebar links when you’re shopping for curtains online.  And, given that reporting child pornography that one might encounter is also a matter of clicking a few links or making a phone call or two, one would think that anybody who came across it would report it, just to keep themselves out of trouble.

At any rate, I’ve carried the ‘barbecued kittens’ with me for years as a means of (trying to) remind myself to exercise caution in how I discuss my work, particularly with those who are not in the field, but also as a way of reminding myself that each case, each client, is a serious case, a client who needs some real help.  Compartmentalizing is often a necessary strategy for therapists working with challenging populations.  One cannot be effective if one is carrying around every deep emotional scar of every client, or internalizing each client’s negative behaviors.

But there also has to be that place and time for the compartments to get busted open, particularly while in session or during other client contact, where the reality of what a person has done, how they got to that point, and what they are doing about it now, are not things that can be shut out.  Obviously, that ‘busting open’ should not drown the therapist in overwhelming emotion of any kind, but instead needs to involve the ability of the therapist to connect with the client both as a supporter of positive changes, and as a challenger of negative habits and patterns.  That de-compartmentalization and re-sensitization must not lead to complicity in allowing a client to minimize his/her actions.

In dealing with the struggles that are attached to difficult fields and difficult clients, I am frequently reminded of a quote from Neil Gaiman’s Sandman, from a story about the city of Necropolis, a home to specialists in preparing and honoring the dead: “It is our responsibility not to let it harden us.”

Indeed, as therapists working with difficult populations, it is often necessary to compartmentalize and protect ourselves from succumbing to the emotional toll such jobs can take.  But it is also necessary to avoid hardening ourselves against those realities if such hardening keeps us from connection not only to clients, but also to the impacts those clients have had on others.